2009 News Releases

Bali - Bali is to play host to Manulife’s ASEAN Achievers’ Summit 2009, an annual event designed to recognize the achievements of the top 150 agents from each of the six ASEAN countries - Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam. Each country will be represented by 25 agents who are eligible to attend the prestigious event to be held from November 6-8, 2009.

To be among the top 150 of 15,000 agents across ASEAN territories is no small feat. It takes focus, sheer determination, perseverance, and hard work. The requirement for the Top 150 agents to qualify for this ASEAN Achievers’ Summit mirrors the strenuous Million Dollar Round Table (MDRT) qualifications.

Besides discovering Bali through team activities, the participants will also be able to take part in the seminar “Master Your Mind through Quantum Breakthroughs” presented by Adam Koo. Mr. Koo is a best-selling author and a peak performance trainer. He was also a self-made millionaire by the age of 26 and now a multi-millionaire at the age of 34, he owns and runs three different companies with a combined annual turnover of $20 million.

“This is the first time that Indonesia, particularly Bali, has been selected as the place for the Manulife ASEAN Achievers’ Summit. We are very proud and honored to have Bali as the location of this prestigious event,” said David Beynon, Manulife Indonesia’s President Director.  “We look forward to our agents being able to share experiences and opportunities with their top-performing counterparts from the other ASEAN nations. I hope this event will also inspire our Bali Marketing Office to continue to explore all the business opportunities that this attractive island has to offer,” added Mr. Beynon.

Besides David Beynon, this event will also be attended by Philip Hampden-Smith, Executive Vice President and GM, South East Asia Operations; Nelly Husnayati, Executive Vice President and Chief Agency Officer, and Patrick Atkins, VP Agency, both with Manulife Indonesia; and Endang Suparmi, Head of Bali Marketing Office.

About Manulife Indonesia in Bali
Manulife Indonesia in Bali was established on December 1, 1989. Currently, the Manulife Indonesia Bali Marketing Office is supported by around 33 agents and staff. As at September 30 2009, it has served total of 13,500 customers.  

About Manulife Financial in Indonesia
Manulife Indonesia offers the most comprehensive products and services in the Indonesian financial services industry through Life Insurance, Employee Benefits, and Mutual Fund products. Headquartered in Jakarta, Manulife Indonesia operates through a network of over 120 sales operations in more than 20 cities throughout the country, supported by almost 6,000 employees and full-time professional agents who serve well over 1.5 million customers.

Up to mid-2009, Manulife Indonesia earned several prestigious awards such as:

• Best Life Insurance Company 2009, Bisnis Indonesia Awards 2009, from Bisnis Indonesia newspaper
• Excellent Designation 2009 from InfoBank magazine (for the fifth time, since 2002, 2005, 2007, and 2008)
• 1st Runner Up Best Life Insurance 2009 from Investor magazine (for the third consecutive years)
• CallCenterAward for Service Excellence 2009 from Marketing magazine and Carre-CCSL (Center for Customer Satisfaction and Loyalty) for the third time, having previously won the same award in 2006 and 2008.
• Customer Service Awards from Global Service Index Award 2009 presented by Omni Touch International and ICMIfor the category of The Best Demonstration of Understanding the Customer’s Needs and The Best Use of Positive Language

About Manulife Financial
Manulife Financial is a leading Canadian-based financial services group serving millions of customers in 22 countries and territories worldwide. Operating as Manulife Financial in Canada and Asia, and primarily through John Hancock in the United States, the Company offers customers a diverse range of financial protection products and wealth management services through its extensive network of employees, agents and distribution partners.  Funds under management by Manulife Financial and its subsidiaries were Cdn$437 billion (US$407 billion) as at September 30, 2009.

Manulife Financial Corporation trades as 'MFC' on the TSX, NYSE and PSE, and under '945' on the SEHK. Manulife Financial can be found on the Internet at www.manulife.com.

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