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Home > About Manulife > Contact Us
Contact Us - United States
Annuities
401(k) Plans
Insurance
Managed Accounts
Community Relations
New York
Wood Logan, Inc.
Annuities
Contact U.S. Annuities for information regarding your annuity/Venture contract or to request any changes.
Online
Go to www.jhannuities.com for more information
E-mail
smartmail@jhancock.com
Phone
Operations and Licensing - 1-800-224-3687
Sales and Marketing - 1-800-334-4437
Mail
John Hancock USA
Annuity Service Office
P.O. Box 55230
Boston, MA 02205-5230
401(k) Plans
Contact U.S. Pension for information regarding your 401(k) plan or to access your account.
Online
Click here for information on the Web.
E-mail
My401K@manulife.com
Phone
1-800-395-1113
Fax
(416) 926-3337
Mail
Manulife Financial
P.O. Box 600
Buffalo, NY 14201-0600
USA
John Hancock Life Insurance
Contact our Customer Service Center for information regarding your insurance contract or to request any changes to:
Non-Variable Products
Customer Service is available between 8 a.m. and 8 p.m. Eastern Standard Time, Monday to Friday.
You can e-mail us at webmail@jhancock.com
You can call us directly at 1-800-387-2747
You can fax us at (416) 926-5656
You can mail us at:
Customer Service Center R-02
John Hancock Life Insurance Company (U.S.A.)
1 John Hancock Way Suite 1350
Boston MA 02217-1350
Variable Products
Our 24-hour interactive voice response system provides free, confidential access to current unit values, product information and portfolio descriptions at your convenience.
Customer Service is available for policy requests such as fund transfers between 8 a.m. and 6 p.m. Eastern Standard Time, Monday to Friday.
You can e-mail us at webmail@jhancock.com
You can call us directly at 1-800-827-4546
You can fax us at (416) 926-5339
You can mail us at:
Variable Customer Service Center R-02
John Hancock Life Insurance Company (U.S.A.)
1 John Hancock Way Suite 1350
Boston MA 02217-1350
Projection of Policy Values (In-force Illustrations)
Policy Value Projections are available between 8 a.m. and 6 p.m. Eastern Standard Time, Monday to Friday.
You can e-mail us at usillust@jhancock.com
You can call us directly at 1-800-387-2747 (press 1 at options menu)
You can fax us at (416) 926-5924
You can mail us at:
Customer Service Center R-02
John Hancock Life Insurance Company (U.S.A.)
1 John Hancock Way Suite 1350
Boston MA 02217-1350
John Hancock Freedom 529
John Hancock Freedom 529 is a nationally available 529 savings plan that makes saving and investing for college both convenient and easy. John Hancock Freedom 529 builds on the inherent advantages of 529 savings plans, such as tax-deferred earnings and federal income tax-free qualified withdrawals, while also providing you the choice of a multi-managed platform from some of the most respected fund companies available today.
For information regarding John Hancock's tax-deferred 529 program, please contact John Hancock Freedom 529:
Online
Click here for information on the web.
Phone
1-866-626-8529
Mail
John Hancock Freedom 529
73 Tremont Street
Boston, MA 02108
USA
Manulife New York
Contact MNY for information regarding any Manulife or Venture product that has been purchased in New York State.
E-mail
mnymailbox@manulifeny.com
Phone
(877) 391-3748
Fax
(914) 773-0709
Mail
The Manufacturers Life Insurance Company of New York
100 Summit Lake Drive
2nd Floor
Valhalla, NY
10595
Manulife Wood Logan
Contact Manulife Wood Logan if you are a broker and wish to sell Venture products.
Online
Click here for information on the Web.
E-mail
smartmail@manulifeusa.com
Phone
1-800-334-4437
Fax
(203) 637-7916
Mail
Manulife Wood Logan
680 Washington Boulevard, 9th Floor
Stamford, CT 06901-3710
USA